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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Addie Webb

Addie Webb

January 6, 2026

5  out of  5
rating by Addie Webb
"Working with Keir has been a great experience. His knowledge and patience are unmatched. I would recommend him to all my family and friends for any insurance needs."
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Lora Freeman

October 29, 2025

5  out of  5
rating by Lora Freeman
"Worked with Keir on a home and auto insurance combo. He got me a great deal from a reputable company. It’s hard to find HOI rates this good!"
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Madeline Foster

October 24, 2025

5  out of  5
rating by Madeline Foster
"Great customer service! Keir follows up promptly, shops around for competitive options, and is very knowledgeable. He helped bundle our auto and home insurance seamlessly."
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Kevin Matthews

October 15, 2025

5  out of  5
rating by Kevin Matthews
"Great service for insurance. Always willing to assist. I’ve been purchasing my commercial insurance for over four years and am very pleased to have Keir as my agent."
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Muriel Ogburn

September 23, 2025

5  out of  5
rating by Muriel Ogburn
"Keir was such a huge help. We looked at several different policies together, and he patiently guided me through all the details and choices. In the end, we found exactly what worked best for me. On top of that, he was always friendly and quick to respond."
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Melissa Wood

August 12, 2025

5  out of  5
rating by Melissa Wood
"Keir is incredibly responsive and helpful. He takes the time to explain all the details and makes sure you’re confident in your insurance choices."
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Stacey Fauth

July 29, 2025

5  out of  5
rating by Stacey Fauth
"They got back to me within a few hours instead of making me wait all day when I needed a business insurance quote—and it turned out to be the best pricing in town. Very happy with Keir and the service."
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Charlene Hayes

July 24, 2025

5  out of  5
rating by Charlene Hayes
"The staff is extremely helpful. I get the sense they actually care about me as a customer. Great rates and very efficient. I use State Farm for multiple purposes, including various insurance policies and financial investments. Highly recommended."
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Tessa Zarate

July 22, 2025

5  out of  5
rating by Tessa Zarate
"Stellar service—and he can insure anything! I mean anything. Thanks to State Farm and Keir. Keep up the great work."
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Daria Holcomb

July 15, 2025

5  out of  5
rating by Daria Holcomb
"My insurance agent went above and beyond to ensure my insurance needs were met. Keir took the time to ask detailed questions to help get me the best rate. One of the best insurance agents I’ve met so far."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kiana Rhodes

July 14, 2025

5  out of  5
rating by Kiana Rhodes
"Being self-employed made finding insurance tricky, but Keir was a true guide. He explained my choices clearly and helped me feel confident in my final decision."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dana Miller

May 1, 2025

5  out of  5
rating by Dana Miller
"As someone who’s self-employed and needed help navigating insurance options ’m so glad I had Keir Jones to guide me. He’s a wealth of knowledge and helped me make the right decisions with confidence."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darlene Greene

November 26, 2024

5  out of  5
rating by Darlene Greene
"I was searching for renters insurance, and Keir Jones stood out for his exceptional service. He’s the best agent I've ever worked with—thank you, Keir, for being so kind and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Val Parker

September 19, 2024

5  out of  5
rating by Val Parker
"These pepole really care!"
We responded:
"Thanks Val! You do so much in our community, kudos to you!"
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Jason Phillips

August 1, 2024

5  out of  5
rating by Jason Phillips
"Keir Jones exceeded my expectations in every way possible. He made sure I understood all my insurance options and patiently answered all my questions. It's rare to find such dedication to customer service."
We responded:
"Thank you for your kind review, we appreciate it! "
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Rodney Fleming

June 25, 2024

5  out of  5
rating by Rodney Fleming
"Keir Jones is the epitome of professionalism and customer service. He took the time to thoroughly explain my insurance options and helped me find the best coverage for my needs. Highly recommend!"
We responded:
"Thank you for your review, we appreciate you! "
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Kyle Santiago

June 11, 2024

5  out of  5
rating by Kyle Santiago
"I had Keir Jones look for the best deal on a home policy after other Insurance did not renew my policy for no reasonable reason. I was very stressed, and Keir was a wonderful person to work with and was able to decrease my stress. Keir Jones is very professional at his job along with being very likable. He has a "get the job done" type of attitude and will call you right back if you need to speak with him. I am so lucky to have him as my Insurance agent. Thank you, Keir Jones!"
We responded:
"Thanks Kyle! We are able to write new homeowners policies in Oregon, Nevada, and Arizona -- hopefully in California again soon!"
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Joan Lee

June 4, 2024

5  out of  5
rating by Joan Lee
"Everyone is very nice in Keir Jones's office. They saved my money between my car insurance and homeowners insurance. Keir Jones offered to write up a quote for me, and I'm SO glad I let him."
We responded:
"You can really save on your auto insurance if you already have your home insurance with State Farm, I'm glad we were able to take care of you and make sure you're properly covered."
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Kristie Burke

May 31, 2024

5  out of  5
rating by Kristie Burke
"Keir Jones and his team are the best. He always explains everything in simple terms for me. Keir works with you to find out what you really need. He cares about the needs of his community and your family. Highly recommend him for all your insurance needs."
We responded:
"We pride ourselves on being involved in our community, so you see us at events, schools, and service projects... if you are helping a great cause, we want to help you do good... plus make sure you have the right insurance! :-)"
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Angelina Myers

May 14, 2024

5  out of  5
rating by Angelina Myers
"We have had State Farm Insurance through Keir Jones's office for many years. Whether we have had policy questions or claim questions, we have always received excellent customer service. Keir Jones cares about his clients. I've always had positive interactions with his office."
We responded:
"Thank you so much for taking the time to submit a review, we pride ourselves on being there when you need us to answer your questions, we appreciate your business Angelina!"
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Dana C. Arnett

January 30, 2024

5  out of  5
rating by Dana C. Arnett
"Melissa W. at Kier Jones is an excellent manager of our account. Responsive, quick, and always providing solutions without alot of back and forth. Great job!"
We responded:
"Thank you for taking the time to review us Dana! Melissa is the best! She has been our office manager for nearly 12 years! We are here to help when you need us! "
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Anne Johnson

January 16, 2024

5  out of  5
rating by Anne Johnson
"This place is amazing! Keir Jones is so incredibly helpful. They even stayed past closing just to answer the million questions my fiance and I had. Anytime a place like this treats you like a person instead of just a customer when you walk through the door, it deserves 5 stars in my book. You can tell they genuinely wanted to make sure we got the coverage we needed but at a price we could afford. Highly recommend it! :)"
We responded:
"Thanks for your review, we are always here to help! "
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Tafikul Hussein

November 27, 2023

5  out of  5
rating by Tafikul Hussein
"Keir Jones has a strong commitment to his clients' well-being. He's not just an insurance agent; he's a friend who genuinely cares about our future. Thank you for your excellent service."
We responded:
"We aim to be there for the long term, like a good neighbor, to make sure you are protected and keep on track to hit your goals. "
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Flannery George

November 21, 2023

5  out of  5
rating by Flannery George
"Keir Jones goes above and beyond to serve his clients. His dedication to providing insurance and financial services guidance is exceptional. I'm grateful to have him as my agent."
We responded:
"Thanks for your kind review, we appreciate you too and are here when you need us. "
Profile photo of Shannon Gregory

Shannon Gregory

September 8, 2023

5  out of  5
rating by Shannon Gregory
"Always a pleasure speaking to the front desk lady, she is always so helpful and friendly. So pleased with her customer service and the insurance coverage we have with Keir, i most definitely recommend them to my friends and family."
We responded:
"Thank you for your review of our office!"