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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shannon Gregory

September 8, 2023

5  out of  5 rating by Shannon Gregory
"Always a pleasure speaking to the front desk lady, she is always so helpful and friendly. So pleased with her customer service and the insurance coverage we have with Keir, i most definitely recommend them to my friends and family."

Judith Webb

September 5, 2023

5  out of  5 rating by Judith Webb
"Keir was patient and did an excellent job at guiding me through what I needed. Saved a lot of money These guys are professionals who connect you with the best options for you."

Lorraine Stanley

September 4, 2023

5  out of  5 rating by Lorraine Stanley
"Keir was a life saver! He really helped me figure out what was going on with my home insurance and fought hard with my mortgage bank to make sure they accepted and kept my policy. I don't think I'll ever leave Keir Jones and State Farm Insurance."

Yvone Blum

August 6, 2023

5  out of  5 rating by Yvone Blum
"Keir from State Farm is awesome! Always so willing to help and answer all of my questions even if I've asked him the same question 10 times. Great customer service!"

Nicole Martinez

July 6, 2023

3  out of  5 rating by Nicole Martinez
"State Farm is blaming me 51% for an accident that Long Beach transit bus hit me took my whole driver door off and told me it’s my fault ….. now they’re raising my insurance $70 … PITTYFUL"

Raymond Comer

April 25, 2023

5  out of  5 rating by Raymond Comer
"I want to thank Melissa Wright @ State Farm for being a great Insurance agent! She is friendly, courteous, and most of all, being an efficient professional: )"

Mary Sweeney

March 13, 2023

5  out of  5 rating by Mary Sweeney
"I made the switch from AllState to State Farm - I now feel like I am actually in good hands. Keir is personable, knowledgeable, and overall great. I have renters and vehicle insurance through State Farm and feel very satisfied with my premiums, the level of customer service, and the value for what I am paying for."

Alexa Era

December 3, 2022

5  out of  5 rating by Alexa Era
"Just call Keir for home insurance - you won't regret it. He is knowledgeable and he'll be responsive, helpful and honest with you about what you need and what's available. He provides an excellent level of service both before and after sales."

Ayla C

November 2, 2022

5  out of  5 rating by Ayla C
"Keir is very helpful and resourceful when helping us throughout the whole process. He is so patient to go through the details of the policy with me and explain the terms to me again and again while I've no knowledge of car insurance. He was able to give sensible suggestions on the appropriate coverage amount I should purchase for. Highly Recommended!"

Monica Chortle

November 2, 2022

5  out of  5 rating by Monica Chortle
"Keir is absolutely amazing. He was able to beat the rate I was quoted from another company, and provide information at top speed. He is efficient, effective, and very professional. Thank you for helping me, Jone! You made the process very easy!"


October 19, 2022

5  out of  5 rating by J B
"I have been a satisfied client of Keir and his excellent team. At every service instance, and interaction, Keir and his team give me great advice, and are my advocate to get the insurance that makes sense for me and my family, I strongly recommend you contact them, their rates are as strong as their service."


October 15, 2022

5  out of  5 rating by Michelle
"I am very pleased and happy with their service. I recently had a car accident and Keir was there to help me and connect me with a representative, his kindness and time at that moment meant so much to me. Thanks to Keir and to all the staff for the efficient work you provide and fast response to help us all."

Lisa Ann Sparks

April 26, 2022

5  out of  5 rating by Lisa Ann Sparks
"Keir Jones has been my provider for my business insurance for many years. Melissa has always provided great customer service. I highly recommend them for all your insurance needs."

Emily Potter

September 18, 2021

5  out of  5 rating by Emily Potter
"My family and I have been with the Keir Jones group for quite a few years now. We began with only our cars and have since insured our home and business through them. Melissa is always my go to as she is warm, responsive and always willing to help. We moved out of Long Beach quite a few years ago but as long as this business is here they will have our business. Insurance can be tricky but I feel this team always has our best interest in mind and takes the time to explain anything I don't understand. If you're shopping around for insurance, choose Keir and his team. You won't be disappointed!"

Matthew Simms

June 22, 2021

5  out of  5 rating by Matthew Simms
"I had a great experience with Melissa, who helped me get signed up with auto and home owner insurance. Extremely timely and helpful feedback, and all around great customer service."

Christine Manvi

June 18, 2021

5  out of  5 rating by Christine Manvi
"Great State Farm Agency We transferred all our business to Keir Jones a number of years back when our previous agent lost his customer service mojo. So happy we did. Keir and his team are always responsive and review our insurance needs yearly. Keir is always available and is supported by a top-notch team. I can’t say enough good things about Melissa Wright, the Customer Service Manager. She is so helpful and has seen us through many insurance related situations. I also appreciate Keir’s dedication and civic activism in our local community. Thank you Keir and Melissa!"

Daphne Briggs

June 17, 2021

5  out of  5 rating by Daphne Briggs
"I wish I could give more stars. Melissa is the best! She's knowledgeable, friendly, quick to respond and professional."

Dave Buck

June 1, 2021

5  out of  5 rating by Dave Buck
"I’m a new client of Kier Jones and State Farm. I showed him my current coverage. He made recommendations that improved my coverage and saved me money. Kier is easy to work with and his team is very responsive. It was a very good move!"

Robert O'Reilly

May 28, 2021

5  out of  5 rating by Robert O'Reilly
"I have been working with Keir and his team for years. They take care of the insurance for my two cars and three properties. Response time is incredible whenever I have a question or concern.I highly recommend working with these wonderful people."

Happy Paws

May 28, 2021

5  out of  5 rating by Happy Paws
"Keir and his team are always there to help with any and all of my questions and needs. Thank you so much!"

Mark Baumgartner

October 23, 2020

5  out of  5 rating by Mark Baumgartner
"We recently moved to California and needed to find a new agent. Keir was recommended by friends and we are glad that we connected with him. He set up a time to thoroughly go over all of our policies and explain them completely. He was the first agent that we have had that has done that. He helped us find areas to consider for saving money and he suggested improvements to the coverage so that we are well situated should we need it. We are glad that we have Keir and his team behind us. They have been great to work with!"

Phyllis Schmidt

October 21, 2020

5  out of  5 rating by Phyllis Schmidt
"Keir Jones is one of the best agents I have ever worked with. He is responsive and all his staff is also. They are knowledgeable and have a sense of pride in the work they are doing. Fully recommend Keir Jones and his State Farm team. Five stars plus. Phyllis Schmidt"

Robert Zavala

October 21, 2020

5  out of  5 rating by Robert Zavala
"Keir, Melissa and the team at State Farm Insurance are awesome! We have been using them for years and they never disappoint. Most recently, they helped us with a policy for our newly purchased vacation home. It was a smooth process, as always! I look forward to many more years with them. They are the best. 😀"

Paulette Mihale

October 21, 2020

5  out of  5 rating by Paulette Mihale
"Keir is amazing at what he does and takes amazing care of his clients. I highly recommend connecting with him and seeing how he can serve your needs."

Emmett OReilly

October 16, 2020

5  out of  5 rating by Emmett OReilly
"And absolutely professional and friendly office. It’s a pleasure doing business with everybody in this office. Follow up is always impeccable."